Suspected of monopoly, printing industry giant once again faces class action lawsuit
Regeneration Times reports: Printing industry giant HP has recently been hit with a class action lawsuit, accusing it of being a monopoly by restricting users from using non-original ink cartridges through firmware updates and raising the price of original ink cartridges. The plaintiff in the lawsuit claims that HP pushed firmware updates to all registered users in 2022 and 2023. The updates were automatically downloaded and installed, and users could not opt out. After the update, printers using non-original ink cartridges will not be able to print properly and an error message will pop up. The plaintiffs said HP failed to notify them in advance that the firmware update would […]